Policies: Policies for Website Usage
Content/data featured on this portalshould not be reproduced without seeking proper permission from the Department. However, the same has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the content/data is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce the content/data shall not extend to the copyrights of a third party. Authorization to reproduce such content/data must be obtained from the Department.
Thanks for visiting the ePDS, Transparency portal of Department of FCS&CA, GoHP and reviewing our privacy policy. If a user chooses to provide any sensitive or personal information on this portal, it may only used to fulfil visitor’s request for information. Information is collected and stored automatically. When visitor browses, readswebpage or downloads information on this website, the Department automatically gathers and stores certain technical information about user’s visit. This information never identifies who the visitor is.
The information we collect and store about users visit is listed below:
• The internet domain of users services provider and IP address from which user access our website.
• Date and time user accessed our site.
• The pages/URLs visited.
This information is only used to help us make the portal more useful for the visitor/user and conduct analytics. With this the Department will learn about the number of visitors to our website and types of technologies visitor use. The Department never tracks or records information about individuals. The Department doesn’t identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider’s log.
For site security purposes and to ensure that the site service remains available to all users, the Department may employ commercial software programs to monitor network traffic to identify unauthorized attempts to cause damage to the content/ information. Unauthorized attempts to upload information or change information on this service is strictly prohibited any may be punishable under the Indian I.T. Act. A lot many security threats are handled at data centre and server administrator level where the application is hosted. Securing a web server is as important as securing the website or web application itself and the network around it. This website has undergone a security audit from Government approved organization.
It is required to keep the content on the Website current and up-to-date and hence there is a need for the Content Review Policy. Since the scope of the content is huge, Review Policy is defined for the diverse content elements. The Review Policy is based on different type of content elements, its validity and relevance as well as the archival policy. The entire website content would be reviewed for syntax checks once a week by the Department.
This portal may contain several links to external websites. These links are available for the convenience of the viewer/user. Department will not be responsible for the accuracy and the reliability of the content as well as the reliability for the linked websites and does not necessarily endorse the views expressed within them. The Department does not make any kind of endorsement for the external links available on its website. The website links can navigate to any Indian Government website / portal that is publically available. We cannot guarantee for these links to work well at all times and has no control over availability of these linked pages& content published on them.
This portal is designed, developed and maintained by Department of Food, Civil Supplies and Consumer Affairs, Government of Himachal Pradesh. Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to check with the Department, and obtain appropriate professional advice.
The information posted on this portal may include hypertext links to information created and maintained by non-Government / private organizations. The Department intends to provide these links solely for the information and convenience of users. When a user selects a link to an external website, the user is leaving the Department’s website and is subject to the privacy and security policies of the owners of the external website. Department does not guarantee the availability of such linked pages at all times. This portal doesn’t deal with the sale or purchase of any item of any form and is just intended to disseminate appropriate information to the necessary stakeholders and residents. This portal doesn’t promote to charge for any free item.
Under no circumstances will this Department be liable for any expense, loss or damage including (without limitation) indirect or consequential loss or damage, or any expense, arising from use, or lack of use, of data, arising out of or in connection with the use of this website. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.
Web, being a dynamic medium, changes in terms of technologies, access device and the requirements and expectation levels of the visitors happen frequently. So keeping this in mind this scenario, the Department has a website monitoring policy in place where website is monitored periodically in accordance with the plan, to fix the quality and compatibility issues around the following parameters like; performance of site, downloading time, functionality of the site, review to rule out the broken links, traffic analysis to give report to broken links, feedback of visitor which is beneficial for the enhancement of the site.
Each of the content components is accompanied by meta data, source and validity date. For some of the components the validity date may not be known i.e., the content is stated to be perpetual. Under this scenario, the validity date should be ten years hence. Under no circumstances, any content is to be displayed on the Website after the validity date. For few of the components like announcements, tenders, only the live content whose validity date is after the current date is shown on the Website.
For other components like documents, schemes, services, forms, websites and contact directory there is a need for timely review of the same as per the Content Review Policy. List of content contributed is sent to the content contributor two weeks prior to the validity date to revalidate the content and if required modify the validity date. In case of no response, then a reminder is sent a week before the validity date and therefore the content is archived and no longer published on the Website. For the retrieval of content which has expired, there is a need to archive the content. Government Websites, Forms, Services and Contact Directory which are discontinued should be expunged.
Content needs to be contributed by the authorized Content Manager from Groups/Divisions of Department in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order to present the content as per the requirement of the viewer, organize the content in categorized manner and to retrieve the relevant content efficiently, it is required to contribute the content to the website through a Content Management System which would be web-based having user-friendly interface.
The content on the portal goes through the entire life-cycle process of:
o Creation
o Modification
o Approval
o Moderation
o Publishing
o Expiry
o Archival
Once the content is contributed it needs to be approved and moderated prior to being published on the Website. The moderation could be multilevel and is role based. If the content is rejected at any level then it is reverted back to the originator of the content for modification.